Front Office Representative

Ciseu; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service and office经验

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Ciseu is seeking a Front Office Representative to be the welcoming face for customers and visitors, handling inquiries, and supporting daily office activities at our Columbus, OH location.

The role emphasizes strong communication, organization, and a customer-focused attitude, with opportunities for ongoing training and professional development within a supportive team.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products, services, and general company activities.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities.
• Assist with scheduling and routine office coordination.
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Communicate customer questions and feedback to appropriate team members.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Organizational skills

Time management

Attention to detail

Multitasking

Reliability

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a professional and welcoming Front Office Representative to serve as an important point of contact for customers and visitors while supporting daily office activities. This role is ideal for individuals who enjoy working with people, providing excellent customer service, staying organized, and creating a positive professional environment.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products, services, and general company activities.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities.
• Assist with scheduling and routine office coordination.
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Communicate customer questions and feedback to appropriate team members.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous customer service, reception, retail, hospitality, or office support experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and office experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching