Front Office Representative

SmartRecruiters, Inc.; Cincinnati (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Mark Rink is seeking a welcoming Front Office Representative to be the first point of contact for clients and visitors. You will deliver professional customer service, manage front desk operations, and support administrative tasks in a fast-paced setting.

Ideal candidates bring strong communication, organization, and discretion. Proficiency in MS Office and a team-oriented mindset will help you excel in a collaborative, growth-minded environment across diverse projects and industry-leading

Qualifications

• Proven experience as Front Office Representative, Receptionist, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office Suite (Word, Excel, Outlook) and general computer literacy.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Exceptional interpersonal skills with a customer-focused attitude.

Responsibilities

• Greet and welcome visitors and clients in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls promptly and efficiently.
• Manage and schedule appointments and meetings, maintaining an organized calendar.
• Handle incoming and outgoing mail and packages accurately and timely.

Skills

Customer service

Communication skills

Organization

Multitasking

Discretion

Interpersonal skills

Tools

MS Office

Job description

Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We're not just another marketing company-we're your partners in turning ideas into impact and brands into legends.

Job Description

Job Description:

We are seeking a highly motivated and personable Front Office Representative to join our dynamic team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a professional demeanor, strong communication skills, and the ability to efficiently manage the front desk operations in a fast-paced environment

Responsibilities

• Greet and welcome visitors and clients in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls promptly and efficiently.
• Manage and schedule appointments and meetings, maintaining an organized calendar.
• Handle incoming and outgoing mail and packages accurately and timely.

Qualifications

Requirements

• Proven experience as a Front Office Representative, Receptionist, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office Suite (Word, Excel, Outlook) and general computer literacy.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Exceptional interpersonal skills with a customer-focused attitude.

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients