Customer Service Representative

Theadventuremarketing; Kansas City (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Avalonvi is seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience throughout each interaction. This entry-level role emphasizes listening, clear communication, and relationship-building as you assist with questions about products and services and help create a welcoming customer experience.

You will join a supportive team, participate in ongoing training, and have opportunities for professional development and

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions regarding products, services, and company offerings.
• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer questions and needs.
• Communicate product and service information clearly and confidently.
• Address routine customer concerns and requests.
• Assist with customer follow-ups and ongoing relationship-building.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and recurring questions to team members.
• Help create a welcoming and professional customer experience.
• Collaborate with colleagues to support daily service goals.
• Participate in ongoing training and professional development.

Skills

Customer service

Verbal communication

Multitasking

Problem solving

Friendly attitude

Education

High school diploma or equivalent

Job description

About Us

AtAvalonvi, we specialize in strategic, real-world marketing solutionsthat help brands connect with people where it matters most — face toface, in physical spaces, and through impactful brand experiences.Frombrand positioning to on-the-ground campaigns, we bring ideas to lifebeyond screens.

Job Summary

We are seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys working with people, solving customer needs, and developing strong communication and relationship-building skills in a professional team environment.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions regarding products, services, and company offerings.
• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer questions and needs.
• Communicate product and service information clearly and confidently.
• Address routine customer concerns and requests.
• Assist with customer follow-ups and ongoing relationship-building.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and recurring questions to team members.
• Help create a welcoming and professional customer experience.
• Collaborate with colleagues to support daily service goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching