Front Office Receptionist

D4C Dental; Town of Florida (NY); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental and vision benefits

Health Savings Account (HSA)

401K

Disability insurance (short & long)

Job summary

American Pediatric Dentistry is seeking a bilingual Front Desk Receptionist to manage front office operations and ensure patients and families receive top-priority service. The role includes greeting, scheduling, and coordinating with clinical staff across locations.

The ideal candidate has a high school diploma, customer-service experience in medical or dental settings, strong communication, organization, and computer skills, and the ability to travel between locations as needed.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in medical/dental front desk or customer service is desirable.

Responsibilities

• Manage front office functions and greet patients and families.
• Schedule appointments and coordinate with clinical staff.
• Ensure patient-centered service and pleasant communication.
• Maintain organized reception area and patient records.

Skills

Interpersonal skills

Customer service

Communication (written & verbal)

Organizational skills

Detail oriented

Multitasking

PC proficiency

Team coordination

Able to travel between locations

Education

High school diploma or equivalent

Job description

American Pediatric Dentistry has a fantastic opportunity for a bilingual dental office Front Desk Receptionist! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Receptionist must ensure that patients, parents and/or guardians are the number one priority.

Office Hours:

• Monday & Thursday: 9:15 AM - 6:30 PM
• Tuesday, Wednesday & Friday: 8:15 AM - 5:00 PM
• Saturday: 8:15 AM - 1:30 PM

Education and Experience:

• Minimum high school diploma, or equivalent.
• Experience working in a professional, medical, or dental environment with direct customer service is desired.

Specific Skills:

• Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
• Ability to travel between multiple locations.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication with all staff and management.
• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Strong PC skills and ability to learn and successfully use new programs as required.

If you desire a career where you want make a difference in people's lives, and work well with a team, we would love to meet you!

We offer:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back