Front Office Coordinator

D4C Dental Brands; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

HSA

FSA

401(k)

Disability Insurance

Life Insurance

Community Outreach

Job summary

Parklane Pediatric Dentistry is seeking a friendly, organized Front Desk Coordinator who is bilingual in English and Spanish. As the first point of contact for patients and families, you will manage check-in/out, answer calls, schedule appointments, and maintain accurate records.

This full-time role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced pediatric environment. Travel between office locations may be required.

Qualifications

• High school diploma or equivalent required.
• Previous experience in dental, medical, or professional office preferred.
• Fluent in English and Spanish (required).
• Outstanding customer service and communication skills.
• Strong interpersonal and relationship-building abilities.
• Excellent organizational skills with great attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable learning and using computer software and office systems.
• Reliable transportation and willingness to travel between office locations.

Responsibilities

• Welcome patients and families with a warm, professional attitude.
• Manage patient check-in and check-out.
• Answer incoming phone calls and schedule appointments.
• Verify patient information and maintain accurate records.
• Coordinate daily front office activities to ensure an exceptional patient experience.
• Communicate effectively with patients, parents, providers, and team members.
• Travel between office locations as needed.

Skills

Bilingual English/Spanish

Education

High school diploma

Job description

Bilingual (English/Spanish) Front Desk Coordinator

Parklane Pediatric Dentistry is seeking a friendly, organized, and bilingual Front Desk Coordinator to join our team! As the first point of contact for our patients and families, you'll play an essential role in creating a welcoming, positive experience while ensuring our front office runs smoothly.

If you enjoy working with children and families, thrive in a fast‑paced environment, and are passionate about providing exceptional customer service, we'd love to meet you!

Schedule

Monday – Friday | 7:30 AM – 5:00 PM

Responsibilities

• Welcome patients and families with a warm, professional attitude.
• Manage patient check‑in and check‑out.
• Answer incoming phone calls and schedule appointments.
• Verify patient information and maintain accurate records.
• Coordinate daily front office activities to ensure an exceptional patient experience.
• Communicate effectively with patients, parents, providers, and team members.
• Travel between office locations as needed.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a dental, medical, or professional office preferred.
• Fluent in English and Spanish (required).
• Outstanding customer service and communication skills.
• Strong interpersonal and relationship‑building abilities.
• Excellent organizational skills with great attention to detail.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Comfortable learning and using computer software and office systems.
• Reliable transportation and willingness to travel between office locations.

Why Join Parklane Pediatric Dentistry?

We're looking for someone who is compassionate, dependable, and enjoys making a difference in the lives of children and their families. If you're a team player who takes pride in delivering exceptional service, you'll fit right in!

Benefits

• Paid Time Off (PTO).
• Paid Holidays.
• Medical, Dental & Vision Insurance.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• 401(k) Retirement Plan.
• Short-Term & Long-Term Disability Insurance.
• Life Insurance.
• Opportunities to Give Back Through Community Outreach.

Join our team and help create healthy, confident smiles by providing an outstanding experience for every patient who walks through our doors!