Front Office Receptionist

South Coast Eye Care; California (MO); On-site; USD 22,000 - 28,000; Full time

Job summary

South Coast Eye Care is seeking a Front Office Receptionist to support a busy ophthalmology practice. You will manage appointment scheduling, handle phone inquiries, and provide exemplary patient service within a large front office team.

The role involves entering patient data into practice management and EHR systems, checking patients in, and coordinating with the Office Manager and Department Manager. Proficiency with Next Gen and Curio is a plus.

Qualifications

• 1+ years experience in Medical front office reception
• High school diploma or equivalent
• Strong customer service and telephone etiquette skills
• Experience with appointment scheduling and communication
• Demonstrated multitasking and organizational abilities
• Knowledge of EMR/EHR system

Responsibilities

• Schedule and manage patient appointments efficiently
• Handle incoming phone calls and direct inquiries appropriately
• Enter patient and appointment data accurately into practice management systems
• Communicate clearly and effectively with patients and staff
• Check patients in promptly and assist with front desk needs

Skills

Customer service

Telephone etiquette

Multitasking

Organizational skills

EMR/EHR knowledge

Front desk operations

Education

High school diploma or equivalent

Tools

Next Gen

Curio

Job description

Job Description

The Front Office Receptionist plays a vital role in ensuring smooth daily operations for a busy Ophthalmology practice. This position involves managing appointment scheduling, handling phone communications, and providing excellent patient service within a large front office team. The receptionist reports directly to the Office Manager and Department Manager and uses specialized ophthalmology practice management and electronic health record (EHR) systems including Next Gen and Curio.

Responsibilities

• Schedule and manage patient appointments efficiently


• Handle incoming phone calls and direct inquiries appropriately


• Enter patient and appointment data accurately into practice management systems


• Communicate clearly and effectively with patients and staff


• Check patients in promptly and assist with front desk needs

Preferred Qualifications

• 1+ years experience in Medical front office reception


• High school diploma or equivalent


• Strong customer service and telephone etiquette skills


• Experience with appointment scheduling and communication


• Demonstrated multitasking and organizational abilities


• Knowledge of EMR/EHR system