Front Office Receptionist

QualDerm Partners; Brentwood (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in dermatology seeks a Front Office Receptionist to provide exceptional customer service. In this role, you'll manage patient registration, verify insurance, and maintain a welcoming reception area. Join a diverse team dedicated to skin health and patient care in a rewarding work environment. With competitive pay and comprehensive benefits, this position offers a chance to make a real impact in healthcare. If you're passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off

Company-Paid Life Insurance

Disability Coverage

Wellness Plans

Employee Discounts

Referral Bonus Program

Qualifications

• 1 year of customer service experience in healthcare preferred.
• High School Diploma required; Associate's Degree preferred.

Responsibilities

• Greet patients and visitors, answer inquiries, and note patient arrivals.
• Verify insurance coverage and authorizations, and handle financial transactions.

Skills

Customer Service

Patient Registration

Insurance Verification

Communication Skills

Education

High School Diploma

Associate's Degree

Tools

EMR System

Job description

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Description

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. We are committed to educating, protecting, and caring for your skin, providing comprehensive skin care to help you achieve confidence and health.

Our mission is to educate communities and healthcare professionals about skin health, including skin cancer prevention and dermatologic care. We aim to provide the latest dermatologic treatments efficiently and accessibly while fostering a rewarding work environment with competitive compensation and benefits.

Job Summary

The Front Office Receptionist will handle patient registration, verify insurance, and provide excellent customer service to patients, providers, and staff, following established policies and procedures.

Essential Duties and Responsibilities

• Greet patients and visitors, answer inquiries, and note patient arrivals in the EMR system.
• Identify patients, create new accounts if needed, and prepare paperwork for appointments.
• Reschedule no-shows, update patient information, and ensure accurate records.
• Verify insurance coverage and authorizations, and handle financial transactions.
• Maintain a clean, organized reception area and protect patient confidentiality.
• Follow policies, contribute to team efforts, and demonstrate superior customer service.
• Answer phones professionally and communicate courteously with all parties.
• Perform other duties as assigned by management.

Requirements

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in healthcare preferred.

Benefits

• Competitive pay and comprehensive health coverage.
• Generous 401(k) plan with immediate vesting.
• PTO, paid holidays, and company-paid life insurance.
• Disability coverage, wellness plans, EAP, and employee discounts.
• Referral bonus program.

QualDerm Partners is an equal opportunity employer, celebrating diversity and fostering an inclusive environment. Applicants must be authorized to work in the U.S.