Front Office & Quality Admin Coordinator

August Bioservices; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

August Bioservices seeks an Administrative Assistant / Front Office Coordinator to greet visitors and support the Quality team within a GMP/GDP environment. You will manage front desk duties, schedule conference rooms, and assist with travel, while helping maintain QMS/eQMS filing and documentation with discretion.

This role blends hospitality with precise administrative tasks in a regulated biotech setting, requiring on-site work and strong organization and communication skills.

Qualifications

• High school diploma required; associate's degree preferred.
• 1+ years in administrative, front desk, or office support role in pharma/biotech or regulated setting preferred.
• Familiarity with GDP/GMP concepts a plus; training provided.
• Proficiency with Microsoft Office; comfortable learning new software (QMS/eQMS).
• Excellent organization and attention to detail.
• Strong verbal/written communication and a professional demeanor.

Responsibilities

• Greet and check in visitors; manage sign-in per site security protocols.
• Answer, screen, and route calls and inquiries.
• Maintain a clean, welcoming reception and lobby.
• Manage mail, packages, and courier/shipping arrangements.
• Order and maintain office supplies; manage vendor relationships.
• Coordinate conference room scheduling and setup for meetings and client visits.
• Assist with badge access requests and new-hire logistics.
• Serve as the face of the company for clients and audits; coordinate visitor schedules.
• Arrange catering, hospitality, and logistics for visits and audits.
• Assist travel/accommodation coordination for visiting clients or executives.
• Ensure visitors complete required documentation before facility access.
• Support quality documentation tasks in accordance with GDP/QA processes.

Skills

Microsoft Office proficiency

Excellent organization

Verbal/written communication

Discretion with confidential info

On-site readiness

regulated environment familiarity

Education

High school diploma

Associate's degree preferred

Tools

QMS/eQMS software

GDP/GMP documentation systems

Job description

August Bioservices seeks an Administrative Assistant / Front Office Coordinator to greet visitors and support the Quality team within a GMP/GDP environment. You will manage front desk duties, schedule conference rooms, and assist with travel, while helping maintain QMS/eQMS filing and documentation with discretion.

This role blends hospitality with precise administrative tasks in a regulated biotech setting, requiring on-site work and strong organization and communication skills.