Front Desk & Quality Documentation Coordinator

August-Bioservices; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

August-Bioservices is seeking an Administrative Assistant / Front Office Coordinator to be the welcoming face of our Nashville office, while supporting the Quality team's documentation and compliance in a GMP/GDP environment. The role blends front desk duties—greeting visitors, scheduling and coordinating logistics—with hands-on administrative tasks, data entry, and file management to ensure smooth, compliant operations.

On-site position requiring strong organizational skills and discretion.

Qualifications

• High school diploma required; Associate's degree preferred.
• 1+ years in administrative/front desk role; pharma/regulated setting preferred.
• Familiarity with GDP/GMP concepts a plus, training provided.
• Proficient with Microsoft Office; comfortable learning new software (QMS/eQMS).
• Excellent organization and attention to detail.
• Strong verbal and written communication; professional, welcoming demeanor.
• Ability to handle confidential information with discretion.
• On-site, reliable, punctual; able to manage competing priorities.

Responsibilities

• Greet and check in visitors; manage sign-in and badges.
• Answer calls, screen inquiries, route to appropriate staff.
• Maintain a clean, professional reception and lobby.
• Manage mail, packages, courier/shipping arrangements.
• Order office supplies; maintain vendor relationships.
• Coordinate conference room scheduling and meetings logistics.
• Assist with new-hire onboarding logistics and workspace setup.
• Support quality documentation and GDP/GMP filing processes.

Skills

Organization

Attention to detail

Communication

Discretion

Education

High school diploma

Associate's degree (preferred)

Tools

Microsoft Office

QMS/eQMS familiarity

Job description

August-Bioservices is seeking an Administrative Assistant / Front Office Coordinator to be the welcoming face of our Nashville office, while supporting the Quality team's documentation and compliance in a GMP/GDP environment. The role blends front desk duties—greeting visitors, scheduling and coordinating logistics—with hands-on administrative tasks, data entry, and file management to ensure smooth, compliant operations.

On-site position requiring strong organizational skills and discretion.