Front Office Patient Services Specialist (Sign-On Bonus)

Abrazo Health; Casa Grande (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement savings with match

Paid time off

Career development opportunities

Health savings accounts

Job summary

Tenet Physician Resources in Casa Grande, AZ is seeking a non-exempt medical office front office professional. This role handles front desk processes in a physician practice, greets patients, verifies insurance, and schedules appointments.

You will manage patient communications, collect co-pays, post charges, explain the patient portal, and support the office with HIPAA-compliant procedures. A high school diploma and customer service experience in healthcare are preferred; E-Verify notice is

Qualifications

• Education: High school diploma or GED.
• Experience: One year customer service experience, preferably in a hospital or physician office setting.

Responsibilities

• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Skills

Customer service

HIPAA compliance

Education

High school diploma/GED

Job description

Tenet Physician Resources in Casa Grande, AZ is seeking a non-exempt medical office front office professional. This role handles front desk processes in a physician practice, greets patients, verifies insurance, and schedules appointments.

You will manage patient communications, collect co-pays, post charges, explain the patient portal, and support the office with HIPAA-compliant procedures. A high school diploma and customer service experience in healthcare are preferred; E-Verify notice is