Medical Office Front Desk & Patient Services (Sign-On Bonus)

Tenet Healthcare; Casa Grande (AZ); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with employer?

Generous paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Voluntary benefits

Job summary

Tenet Physician Resources in Casa Grande, AZ is seeking a frontline medical office professional to support patient intake and overall front desk operations. The role involves greeting patients, coordinating appointments, verifying insurance, and guiding patients through the portal.

The ideal candidate has at least one year of customer service experience, preferably in a hospital or physician office setting.

Qualifications

• One year of customer service experience, preferably in a hospital or physician office setting.
• Prior front desk or patient intake experience is a plus.

Responsibilities

• Greets patients entering the practice.
• Manages office communications, including answering phones and scheduling appointments.
• Checks in patients, verifies insurance, and enters data into the system.
• Checks out patients and assists with referral processing and scheduling.
• Collects co-pays and posts charges; processes patient balances.
• Explains the patient portal and assists with enrollment.

Skills

Customer service

Education

High school diploma/GED

Job description

Tenet Physician Resources in Casa Grande, AZ is seeking a frontline medical office professional to support patient intake and overall front desk operations. The role involves greeting patients, coordinating appointments, verifying insurance, and guiding patients through the portal.

The ideal candidate has at least one year of customer service experience, preferably in a hospital or physician office setting.