Front Office Clerk

AIDS Healthcare Foundation; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk in Dallas, Texas. This position requires greeting patients and ensuring they feel comfortable while managing appointment schedules and assisting with billing information. The Front Office Clerk plays a vital role in supporting AHF's mission to provide healthcare services.

Attention to detail is essential for maintaining patient records and facilitating smooth operations within the healthcare center. The ideal candidate will be a team player who actively contributes to service improvement and overall patient experience.

Qualifications

• Detail-oriented when managing patient charts and medical records.
• Ability to provide exceptional customer service and support.
• Flexibility to adapt to various situations and work with team members.

Responsibilities

• Greet patients courteously and helpfully upon arrival.
• Schedule appointments and screen patients for billing information.
• Assist clients with their needs effectively.

Job description

Overview

The Front Office Clerk is often the first person seen by those visiting the healthcare center, and greets each patient in a courteous and helpful manner. By making patients feel comforted and supported, the Front Office Clerk contributes significantly to AHF's mission. Within their duties of, scheduling appointments, screening patients for correct billing and financial information and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

By being a team-player, and lending a hand to other members of the healthcare center staff, the Front Office Clerk can enhance the overall experience of their coworkers. In addition, providing feedback to their manager about how service could be improved, can help to ensure the front office operations are running at the highest level of productivity.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.

Responsibilities

• The Front Office Clerk is often the first person seen by those visiting the healthcare center, and greets each patient in a courteous and helpful manner. By making patients feel comforted and supported, the Front Office Clerk contributes significantly to AHF's mission.
• Within their duties of, scheduling appointments, screening patients for correct billing and financial information and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.
• Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.
• By being a team-player, and lending a hand to other members of the healthcare center staff, the Front Office Clerk can enhance the overall experience of their coworkers. In addition, providing feedback to their manager about how service could be improved, can help to ensure the front office operations are running at the highest level of productivity.
• The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.