Front Office Clerk

AIDS Healthcare Foundation; Fort Lauderdale (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk who greets patients and testing clients with a friendly, helpful demeanor, schedules appointments, and assists with their needs at our Fort Lauderdale healthcare center.

This role emphasizes attention to detail when pulling patient charts and medical records to keep the workflow smooth, enabling physicians to deliver timely care, while collaborating with staff and offering constructive feedback to improve service.

Responsibilities

• Greeting patients and testing clients with a friendly, helpful demeanor
• Scheduling appointments and assisting with patient needs at the Fort Lauderdale healthcare center
• Maintaining attention to detail when pulling patient charts and medical records to keep the workflow smooth
• Collaborating with healthcare center staff and providing feedback to improve service quality

Job description

A Front Office Clerk contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner, scheduling appointments and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

The Front Office Clerk can enhance the experience of other members of the Healthcare Center staff, by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.