Front Office Clerk

AIDS Healthcare Foundation; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk in Fort Worth, Texas. This role is crucial as the clerk will be the first point of contact for patients, greeting them courteously and assisting with various administrative tasks related to their healthcare experience.

The ideal candidate will demonstrate attention to detail, effectively manage appointment scheduling, and maintain patient records. By supporting both patients and team members, the Front Office Clerk will contribute significantly to the overall mission and reputation of AHF.

Qualifications

• Attention to detail when pulling up patient charts and medical records.
• Ability to adapt to various situations with ease and flexibility.
• Team-player with feedback on service improvement.

Responsibilities

• Greet each patient in a courteous and helpful manner.
• Schedule appointments and screen patients for billing information.
• Assist with client needs to enhance their experience.

Job description

The Front Office Clerk is often the first person seen by those visiting the healthcare center and greets each patient in a courteous and helpful manner. By making patients feel comforted and supported, the Front Office Clerk contributes significantly to AHF's mission. Within their duties of, scheduling appointments, screening patients for correct billing and financial information and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

By being a team-player, and lending a hand to other members of the healthcare center staff, the Front Office Clerk can enhance the overall experience of their coworkers. In addition, providing feedback to their manager about how service could be improved, can help to ensure the front office operations are running at the highest level of productivity.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.