Front Office & Patient Experience Coordinator | Full-Time

Upstream Rehabilitation; Woodhaven (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Paid Time Off

401K with match

Job summary

Upstream Rehabilitation in Woodhaven, MI seeks a Patient Care Coordinator to help manage front-office operations, scheduling, and patient intake in a growing clinic.

The PCC-I supports the Clinic Director, handles referrals, verifies insurance, collects payments, and creates a welcoming patient experience. This is an entry-level role with opportunities to learn multiple programs and advance within a supportive team environment.

Qualifications

• High School Diploma or equivalent.
• Communication skills - must relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Upstream Rehabilitation in Woodhaven, MI seeks a Patient Care Coordinator to help manage front-office operations, scheduling, and patient intake in a growing clinic.

The PCC-I supports the Clinic Director, handles referrals, verifies insurance, collects payments, and creates a welcoming patient experience. This is an entry-level role with opportunities to learn multiple programs and advance within a supportive team environment.