Front Office Patient Care Coordinator — Hearing Care

Starkey Laboratories, Inc.; Allentown (Lehigh County); On-site; USD 22,441 - 29,205; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee assistance program

Hearing aid benefits

PTO

Paid sick and safe time

6 paid holidays annually

Job summary

Starkey Laboratories, Inc. is seeking a Patient Care Coordinator for their clinic in Allentown, PA. This full-time role focuses on providing a welcoming front office experience, managing patient accounts, and facilitating their journey towards better hearing.

Candidates should have a high school diploma and preferably 1-2 years of experience in customer service or retail, alongside excellent communication skills. The position offers a salary range from $16.29 to $21.20 per hour.

Qualifications

• 1-2 years’ experience in a customer service or retail position preferred.
• Ability to manage all confidential information with complete discretion.
• A strong desire to learn and positive outlook.

Responsibilities

• Receive all patients into the clinic according to standards set forth by the company.
• Facilitate a concierge-level patient experience in the front office.
• Manage patient schedule on behalf of Clinic Team.
• Help build practice through patient contact, outreach and retention marketing.
• Maintain day-to-day operational procedures.

Skills

Proficient computer skills

Good communication and interpersonal skills

Ability to organize and multitask

Education

High school diploma or GED

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Starkey Laboratories, Inc. is seeking a Patient Care Coordinator for their clinic in Allentown, PA. This full-time role focuses on providing a welcoming front office experience, managing patient accounts, and facilitating their journey towards better hearing.

Candidates should have a high school diploma and preferably 1-2 years of experience in customer service or retail, alongside excellent communication skills. The position offers a salary range from $16.29 to $21.20 per hour.