Front Office & Patient Access Specialist

CHAS Health; Deer Park (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Milestone bonus

Health coverage

401(k) match

PTO 6 weeks

Tuition assistance

Childcare reimbursement

CME/license reimbursement

Job summary

CHAS Health is seeking a friendly front office representative to handle reception, appointment scheduling and general administrative support across our clinics in Washington. You will verify insurance, collect co-pays and enter patient data into the EHR, delivering courteous, patient-centered service.

We offer robust benefits including health/dental/vision, 401(k) with employer match, generous PTO, tuition assistance, childcare reimbursement, CME/licensing support, and a strong commitment to

Qualifications

• Education/Experience: High school diploma or equivalent required. Additional schooling/training preferred. Customer service and multi-line telephone experience preferred.

Responsibilities

• Greet patients, verify appointment time, insurance and personal information; collect co-pay.
• Schedule patient appointments per guidelines to meet productivity targets.
• Reconcile daily receipts/petty cash.
• Take patient demographics over the phone and enter into the EHR.
• Ensure accuracy and completion of intake forms for processing.
• Answer calls professionally and route to appropriate staff.
• Schedule translators as needed.
• Respect patient confidentiality and maintain waiting room security.
• Perform other duties supporting CHAS Health mission and values.

Skills

Customer service

Multiline telephone

Computer skills

Clear communication

Basic math

Education

High school diploma or equivalent

Job description

CHAS Health is seeking a friendly front office representative to handle reception, appointment scheduling and general administrative support across our clinics in Washington. You will verify insurance, collect co-pays and enter patient data into the EHR, delivering courteous, patient-centered service.

We offer robust benefits including health/dental/vision, 401(k) with employer match, generous PTO, tuition assistance, childcare reimbursement, CME/licensing support, and a strong commitment to