Front Office/Medical receptionist

Hygroup Inc; Washington; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Paid Parking

Employee discount

Job summary

Hygroup Inc in Washington state is seeking a clinic receptionist/assistant for a busy acupuncture practice serving a traditional Chinese and Asian community. You will be the first face patients see and the voice behind the phone, handling check-ins, scheduling, and front-desk operations.

This full-time role requires bilingual English and Chinese, strong organization, multitasking, proactive problem-solving, and professional communication.

Qualifications

• First face patients see; greet and check in/out.
• Schedule appointments and manage front-desk duties.
• Handle payments and insurance-related tasks.
• Answer phones and emails; route inquiries.
• Assist care team with dispensary, room turnover, light cleaning.
• Proactive problem-solving and customer service.
• Bilingual in English and Chinese required.

Responsibilities

• Greet and check in/out patients and maintain front-desk.
• Schedule and manage appointments for the clinic.
• Collect co-pays and process payments.
• Answer phones and emails related to care and scheduling.
• Maintain patient records and administrative duties.
• Assist with herb dispensary, room turnover, and light cleaning.
• Coordinate credentialing/re-credentialing processes for providers.

Skills

Organization

Multitasking

Proactive

Communication

Professionalism

Appearance

Computer skills

Bilingual English/Chinese

Job description

Clinic receptionist/ assistant

We are a busy and well-established acupuncture practice seeking a receptionist to work in a traditional Chinese and Asian community.

Responsibilities include:

Basic

• Prepare the front desk for opening and closing
• Greeting and check in/out patients
• Scheduling and managing appointments
• Collect co-pays and payments on account in person
• Answering phones, and e-mails related to patient inquiries for care and scheduling or directing patient questions and issues to the appropriate person
• Administrative duties related to patients' records
• Assisting the care team with herb dispensary, room turnover, and light cleaning as needed.

Additional

• Checking insurance eligibility online or by phone
• Billing insurance and recording payments
• Calling and resolving issues with insurance companies
• Coordinating credentialing/re-credentialing for providers

Desired skills and qualifications

we are looking for an outstanding candidate who is passionate about wellness and striving to serve others because you will be the first face our patients see, and the voice behind the phone. Who is/has

• Strong organization skills, attentive to details
• Good at multitasking and prioritizing competing responsibilities
• Proactive in resolving potential issues
• Friendly and Calming presence
• Professional Communication Skills
• Clean and professional appearance
• Basic and smooth computer skills for administrative work
• Bilingual with fluency in English, and Chinese (either Mandarin or Cantonese) required, and other languages for Plus.
• Preferably experience with acupuncture/alternative medicine, or a strong desire to learn.

Job Type: Full-time (part-time optional)

Pay: From $ 20 + per hour DOE

Benefits: Paid time off, Paid Parking, Employee discount

Schedule: 8-hour shift from Tuesday to Saturday (or at least 4 days)

Work location: one

Company Description

well-established acupuncture practice in a traditional Chinese and Asian community, focuses on delivering effective TCM treatments for diverse population.