Bilingual Front Desk & Wellness Receptionist — Acupuncture

Hygroup Inc; Washington; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Paid Parking

Employee discount

Job summary

Hygroup Inc in Washington state is seeking a clinic receptionist/assistant for a busy acupuncture practice serving a traditional Chinese and Asian community. You will be the first face patients see and the voice behind the phone, handling check-ins, scheduling, and front-desk operations.

This full-time role requires bilingual English and Chinese, strong organization, multitasking, proactive problem-solving, and professional communication.

Qualifications

• First face patients see; greet and check in/out.
• Schedule appointments and manage front-desk duties.
• Handle payments and insurance-related tasks.
• Answer phones and emails; route inquiries.
• Assist care team with dispensary, room turnover, light cleaning.
• Proactive problem-solving and customer service.
• Bilingual in English and Chinese required.

Responsibilities

• Greet and check in/out patients and maintain front-desk.
• Schedule and manage appointments for the clinic.
• Collect co-pays and process payments.
• Answer phones and emails related to care and scheduling.
• Maintain patient records and administrative duties.
• Assist with herb dispensary, room turnover, and light cleaning.
• Coordinate credentialing/re-credentialing processes for providers.

Skills

Organization

Multitasking

Proactive

Communication

Professionalism

Appearance

Computer skills

Bilingual English/Chinese

Job description

Hygroup Inc in Washington state is seeking a clinic receptionist/assistant for a busy acupuncture practice serving a traditional Chinese and Asian community. You will be the first face patients see and the voice behind the phone, handling check-ins, scheduling, and front-desk operations.

This full-time role requires bilingual English and Chinese, strong organization, multitasking, proactive problem-solving, and professional communication.