Front Office Medical Receptionist

Cencora | Pharma solutions; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Irving, TX is seeking a professional Medical Receptionist to join their Front Office team. The successful candidate will ensure a welcoming environment for patients, support administrative tasks, and uphold patient confidentiality while showcasing their commitment to customer service excellence.

Benefits

401K

Medical

Dental

Vision

Life Insurance

Paid time off

Qualifications

• 1+ years of OB/GYN Front Office experience preferred.
• Strong customer service and team player skills needed.
• Experience with EMR systems is a plus.

Responsibilities

• Greet and check-in/check-out patients.
• Assist team with insurance verification.
• Manage patient copays and out-of-pocket responsibilities.

Skills

Customer Service

Organizational Skills

Verbal Communication

Attention to Detail

Bilingual (Spanish)

Education

High School Diploma

Tools

EMR system

Job description

Job description:

We are seeking a friendly and professional Medical Receptionist with previous OB/GYN practice experience to join our Front Office team. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service to our customers as well as the rest of our organization. We practice medicine with our core values in mind: Compassion, Integrity, Teamwork, Innovation, and Excellence. Compensation is commensurate with experience.

Experience/Qualifications:

• 1 + current and consecutive years of OBGYN Front office experience is preferred but not required.
• Experience with EMR system is a plus.
• Proven customer service experience.
• Proven team player.
• Excellent organizational and time management skills.
• Attention to detail and ability to multi-task in a fast-paced environment.
• Strong verbal and written communication skills.
• Bilingual (Spanish) highly preferred.
• Commitment to maintaining patient/customer confidentiality.

Roles and Responsibilities:

• Greet and check-in/check-out patients, ensuring a positive and welcoming experience.
• Providing patient support for pre-registration.
• Assist team members with insurance verification.
• Managing copays or out of pocket responsibilities from patients.
• Upholding office policies and front office procedures.
• Ensure steady workflows and uninterrupted service to patients.
• Following daily protocols and staying in contact with direct supervisor.
• Liaise with staff and medical providers to solve schedule challenges or patient issues.
• Other duties as assigned.

Benefits:

• 401K.
• Medical.
• Dental.
• Vision.
• Life Insurance.
• Paid time off.

Medical Specialty: Obstetrics and Gynecology.

Requirements:

• High School Diploma.
• Must be able to pass pre-employment background check.
• Must not be listed on the Department of Health and Human services Office of Inspector General OIG List of excluded Individuals/Entities.

About McEwen & Associates, Inc:

McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.