Job description:
We are seeking a friendly and professional Medical Receptionist with previous OB/GYN practice experience to join our Front Office team. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service to our customers as well as the rest of our organization. We practice medicine with our core values in mind: Compassion, Integrity, Teamwork, Innovation, and Excellence. Compensation is commensurate with experience.
Experience/Qualifications:
- 1 + current and consecutive years of OBGYN Front office experience is preferred but not required.
- Experience with EMR system is a plus.
- Proven customer service experience.
- Proven team player.
- Excellent organizational and time management skills.
- Attention to detail and ability to multi-task in a fast-paced environment.
- Strong verbal and written communication skills.
- Bilingual (Spanish) highly preferred.
- Commitment to maintaining patient/customer confidentiality.
Roles and Responsibilities:
- Greet and check-in/check-out patients, ensuring a positive and welcoming experience.
- Providing patient support for pre-registration.
- Assist team members with insurance verification.
- Managing copays or out of pocket responsibilities from patients.
- Upholding office policies and front office procedures.
- Ensure steady workflows and uninterrupted service to patients.
- Following daily protocols and staying in contact with direct supervisor.
- Liaise with staff and medical providers to solve schedule challenges or patient issues.
- Other duties as assigned.
Benefits:
- 401K.
- Medical.
- Dental.
- Vision.
- Life Insurance.
- Paid time off.
Medical Specialty: Obstetrics and Gynecology
Requirements:
- High School Diploma.
- Must be able to pass pre-employment background check.
- Must not be listed on the Department of Health and Human services Office of Inspector General OIG List of excluded Individuals/Entities.
About McEwen & Associates, Inc:
McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.