Front Office Manager – Oral Surgery

LiveWell Homecare Agency, LLC; San Rafael (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

LiveWell Homecare Agency, LLC is seeking an Office Manager / Practice Manager to lead daily operations and serve as a key partner to the surgeon. The role focuses on optimizing patient experience, staff performance, and efficient workflows.

Ideal candidates will have 5+ years in healthcare practice management, strong organizational and communication skills, and a Bachelor’s degree or relevant dental/oral surgery experience is a plus.

Qualifications

• 5+ years in healthcare, dental, or medical practice management.
• Experience overseeing administrative and clinical teams.
• Strong understanding of front office operations, patient flow, and staff leadership.
• Excellent organizational, communication, and problem-solving skills.
• Confidence, empathy, accountability, and ability to thrive in a fast-paced environment.
• Bachelor’s degree preferred; dental or oral surgery experience is a plus.

Responsibilities

• Lead practice operations, including patient experience, team performance, workflows, and efficiency.
• Establish goals, monitor performance, and recommend improvements to support growth.
• Implement policies, procedures, and operational best practices.
• Manage recruitment, onboarding, training, scheduling, coaching, and performance reviews of front office and clinical staff.
• Foster a positive team culture focused on patient-centered care.
• Oversee office operations, patient flow, scheduling, and administrative processes to ensure high-quality patient experiences.
• Partner with the surgeon to coordinate clinical workflows, ensure compliance, and maintain safety standards.
• Manage the physical environment, maintain documentation, troubleshoot operational issues, and support practice success.

Skills

Healthcare/medical practice management

Team leadership

Front office operations

Patient flow

Staff leadership

Organizational skills

Communication skills

Problem-solving

Empathy

Accountability

Resilience

Education

Bachelor’s degree preferred

Dental or oral surgery experience a plus

Job description

Role Overview: The Office Manager / Practice Manager oversees daily operations, serving as a key partner to the surgeon.

Responsibilities:

• Lead practice operations, including patient experience, team performance, workflows, and efficiency.


• Establish goals, monitor performance, and recommend improvements to support growth.


• Implement policies, procedures, and operational best practices.


• Manage recruitment, onboarding, training, scheduling, coaching, and performance reviews of front office and clinical staff.


• Foster a positive team culture focused on patient-centered care.


• Oversee office operations, patient flow, scheduling, and administrative processes to ensure high-quality patient experiences.


• Partner with the surgeon to coordinate clinical workflows, ensure compliance, and maintain safety standards.


• Manage the physical environment, maintain documentation, troubleshoot operational issues, and support practice success.

Qualifications & Skills:

• 5+ years in healthcare, dental, or medical practice management.


• Experience overseeing administrative and clinical teams.


• Strong understanding of front office operations, patient flow, and staff leadership.


• Excellent organizational, communication, and problem-solving skills.


• Confidence, empathy, accountability, and ability to thrive in a fast-paced environment.


• Bachelor’s degree preferred; dental or oral surgery experience is a plus.