Front Office Manager (m/f/x) Location: Haren, Germany | Department: Administration, Others, Ser[...]

ELA Container GmbH; Haren (Ems); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fresh fruit and beverages every day

Extensive onboarding program

Permanent contract

Regular employee events

Flat hierarchies

Diverse activities and opportunities for input

Job summary

ELA Container GmbH, a family-run company based in Germany, is seeking a Front Desk Manager (m/f/x) to oversee day-to-day operations. Ideal candidates will have strong organizational skills and a service-oriented mindset, serving as the central point of contact at the front desk.

The position includes contributions to service development, managing the reception area, and ensuring a positive guest experience. Competitive benefits include onboarding programs and a permanent contract.

Qualifications

• Successfully completed training as hotel specialist, restaurant specialist, or comparable qualification.
• Several years of professional experience at the reception desk, ideally with management responsibility.
• Very good knowledge of German; knowledge of English is an advantage.

Responsibilities

• Contribute to the further development of service and reception concepts.
• Oversee the entire reception area of the estate.
• Organize and streamline reception processes.
• Serve as the primary point of contact for guests and business partners.

Skills

Organizational skills

Service-oriented mindset

Leadership qualities

Customer orientation

Knowledge of German

Knowledge of English

MS Office proficiency

Education

Training as hotel specialist, restaurant specialist or office administrator

Job description

1,600 employees in 18 locations around the world with a fleet of 60,000+ circulating containers. Since ELA’s establishment in 1972, our business has continuously been expanding, we are specialists in mobile room solutions. Our family‑run company based in Haren (Ems), Germany, is growing at a fast pace and we are actively looking for qualified and dedicated team players to join us locally, internationally and beyond.

We are seeking a Front Desk Manager (m/f/x) with strong organizational skills, a service‑oriented mindset, and leadership qualities to oversee day‑to‑day operations and ensure a positive first impression of our property. You will serve as the central point of contact at the front desk, coordinating operations and ensuring a professional, warm welcome for guests, business partners, and internal teams. You will also play an active role in further developing our service and reception concepts.

Your future role

• Contribute to the further development of service and reception concepts
• Oversee the entire reception area of the estate
• Organize and streamline reception processes
• Serve as the primary point of contact for guests, business partners, and internal teams
• Ensure a professional, service‑oriented demeanor

What you bring to the team

• Successfully completed training as a hotel specialist, restaurant specialist, office administrator, or comparable qualification
• Several years of professional experience at the reception desk, ideally with management responsibility
• High level of service and customer orientation as well as a structured, solution‑oriented way of working
• Very good knowledge of German; knowledge of English is an advantage
• Good knowledge of the relevant MS Office programmes, e.g. Outlook

Our Benefits – Because You’re Our Priority at ELA

• Fresh fruit and beverages every day
• Extensive onboarding program at our headquarters in Haren (Ems)
• Permanent contract with a key role in the team
• Regular employee events to expand your network
• Flat hierarchies and short decision‑making processes
• Diverse range of activities and opportunities to incorporate your own ideas