Front Office Manager: Lead Guest Services & Team

Davidson Hospitality Group; Kissimmee (FL); Sur place; USD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Résumé du poste

Davidson Hospitality Group is seeking a Front Office Manager for Embassy Suites Orlando Sunset Walk in Kissimmee, FL. The role leads front desk operations, manages a team, and ensures exceptional guest experiences in a dynamic hotel environment.

You will coordinate with other departments, oversee recruitment and training efforts, and help drive standards consistent with our Hilton-brand property. Join us to deliver memorable hospitality and career growth opportunities.

Qualifications

• 2+ years of experience in hotel front desk management/supervisory operations or related field.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Read, write and speak English fluently.
• Proficient in hotel management software and Microsoft Office.
• Detail-oriented and able to multi-task effectively.
• Customer service oriented and committed to providing exceptional guest experiences.
• Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office.
• Prior cash handling experience necessary.
• Ability to work flexible hours, including weekends and holidays as needed.

Responsabilités

• Lead front desk operations and oversee a team of front desk agents.
• Collaborate with other departments to create a seamless guest experience.

Connaissances

Leadership

Customer service

Communication

Multitasking

English fluency

Cash handling

Outils

Opera PMS

Micros

Microsoft Office

Description du poste

Davidson Hospitality Group is seeking a Front Office Manager for Embassy Suites Orlando Sunset Walk in Kissimmee, FL. The role leads front desk operations, manages a team, and ensures exceptional guest experiences in a dynamic hotel environment.

You will coordinate with other departments, oversee recruitment and training efforts, and help drive standards consistent with our Hilton-brand property. Join us to deliver memorable hospitality and career growth opportunities.