Front Office Manager — Lead Guest Experience & Team Growth

Oconee Chamber; Northern, New York (KY, NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Virtual Mental Health

Health Insurance options

401(k) Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Savings Marketplace Discounts

Job summary

Schulte Hospitality Group is seeking a Front Office Manager for Craftsman Inn & Suites in Kentucky. You will oversee the front desk, lead a team, and ensure exceptional guest service while managing room status and coordinating with housekeeping.

The role requires at least three years in a leadership position within hospitality, strong communication and math skills, and a passion for service excellence. Full-time hours with a comprehensive benefits package are provided.

Qualifications

• Minimum of three years in a leadership role in hospitality.
• High School diploma required; post-high school education preferred.

Responsibilities

• Monitor front desk operations and guest check-ins.
• Lead and coach front office team to ensure service standards.
• Ensure guest satisfaction and resolve issues promptly.
• Manage room status, availability and inventory for efficient check-ins.
• Collaborate with housekeeping for smooth, seamless operations.

Skills

Leadership

Communication skills

Guest service

Math skills

Front desk operations

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a Front Office Manager for Craftsman Inn & Suites in Kentucky. You will oversee the front desk, lead a team, and ensure exceptional guest service while managing room status and coordinating with housekeeping.

The role requires at least three years in a leadership position within hospitality, strong communication and math skills, and a passion for service excellence. Full-time hours with a comprehensive benefits package are provided.