Front Office Manager

Fred Astaire Dance Studio; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Fred Astaire Dance Studio, based in Scottsdale, Arizona, is hiring a Customer Support Representative. This role is vital for engaging with clients, managing inquiries, and organizing studio information effectively. Ideal candidates will possess strong customer service skills and be proficient in MS Office. The studio offers benefits including 401(k), health insurance, and paid time off. Join a leader in ballroom dance instruction and help enrich lives through dance.

Responsibilities

• Greet students and answer questions about their accounts and studio activities.
• Help keep information organized to support management and team members.
• Build rapport with potential new clients by sharing how dance can improve their lives.

Skills

Outstanding customer service skills

High level verbal and written communication skills

Exemplary planning and time management skills

Excellent knowledge of MS Office

Responsive, flexible, and accountable

Outcome focused

Ability to prioritize daily workload

Exceptional follow-through

Job description

We are growing! Fred Astaire Dance Studios® is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have an opportunity for you.

This role is of crucial importance to our clients, team members, and studio experience. Every day you will greet students and answer questions about their accounts and studio activities. You will help keep information organized to best support management and team members, and build rapport with potential new clients by sharing how dance can improve their lives.

Who we are

Enriching lives—physically, mentally, emotionally and socially—through the positive, transforming power of dance.

Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students!

Requirements and Skills

• Outstanding customer service skills
• Responsive, flexible, and accountable
• Outcome focused
• High level verbal and written communication skills
• Exemplary planning and time management skills
• Excellent knowledge of MS Office
• Ability to prioritize daily workload
• Exceptional follow‑through

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance