Customer Service Rep/New Student Specialist

Fred Astaire Dance Studios; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

High energy work environment

Ongoing professional training

Opportunities for bonuses

PTO and vacation

Job summary

Fred Astaire Dance Studios in Kansas City is looking for an enthusiastic Customer Service Representative to be a vital part of our community. In this engaging role, you will manage client relations, assist with scheduling, and promote vibrant studio events while also learning dance styles.

We provide a fun-filled work environment, exceptional training, and opportunities for professional advancement across all management levels. If you're excited about making connections and improving lives through dance, we want to hear from you!

Qualifications

• Ability to stand and move for long hours.
• Friendly and welcoming demeanor.
• Previous customer service experience preferred.

Responsibilities

• Manage client relations and assist with scheduling.
• Engage with students and promote studio events.
• Learn foundational dance styles to guide students.

Skills

Excellent communication skills

Strong interpersonal skills

Customer service abilities

Ability to multitask

Attention to detail

Eagerness to learn

Job description

Fred Astaire Dance Studios® is seeking an enthusiastic Customer Service Representative who loves people and has a vibrant openness to learning a dynamic new activity! In this role, you are the ultimate brand ambassador. Off the floor, you'll manage client relations, assist with scheduling, and promote exciting studio events. On the floor, you will actively engage with our community by learning our foundational dance styles and helping guide regular students through their weekly activities. If you have exceptional communication skills, a friendly demeanor, and are excited about a customer service role that keeps you moving and connecting rather than sitting behind a desk all day, we want to meet you!

Join us and be part of a legacy that enriches lives physically, mentally, emotionally, and socially through the transformative power of dance.

• Ability to stand on your feet for long hours of the day, moving throughout the studio and actively engaging with clients and students.
• Strong interpersonal and communication skills with a friendly, welcoming demeanor.
• Excellent customer service abilities with a genuine passion for helping people and building lasting community connections.
• Proven ability to multitask, manage time effectively, and stay organized with a sharp attention to detail in a bustling environment.
• Proactive, enthusiastic, and willing to learn new skills, including an eagerness to learn our studio’s unique activities and curriculum.
• Previous experience in customer service is preferred, but not required—we hire for personality and train for skill!
• A passion for dance or the arts is a major plus!

As a Fred Astaire Dance Studios Team Member, you can expect us to provide you:

A high energy-fun filled work environment.

The best initial and ongoing professional training in the country

Expert training programs to develop your business skills.

Professional advancement ta all management levels including studio ownership.

Our compensation plan includes multiple components:

Salary commensurate with experience

Multiple opportunities to earn bonuses

Benefits including; PTO/Vacation (Full time Only) Continuing Education, Future eligibility for a monthly healthcare stipend following the successful completion of the initial training and onboarding period