Front Office Manager

Atrium Hospitality; Normal (IL); On-site; USD 46,000 - 57,000; Full time

Job summary

Atrium Hospitality is seeking a Front Office Manager for their newly renovated Normal Marriott. This important role focuses on delivering exceptional guest experiences while adhering to operational standards. Join a company where teamwork and service excellence are at the forefront, and benefit from various growth opportunities and comprehensive health plans.

Benefits

401(k) plan with company match

Medical, dental, and vision insurance options

Paid Time Off & Vacation

Tuition reimbursement

Community service and volunteer opportunities

Qualifications

• Experienced hospitality professional with leadership skills.
• Ability to manage guest experiences and operational standards.

Responsibilities

• Ensure exceptional guest experiences at the hotel.
• Follow standard operating procedures for the Front Office.

Skills

Teamwork

Passion

Guest Service

Education

Experience in Hospitality Management

Job description

Hotel:

Normal Marriott 201 Broadway Ave Normal, IL 61761 Front Office Manager Full time

Starting Compensation

$46,000 - $57, 000

Expected Job Closing Date:

2025-06-23

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

We are seeking an experienced hospitality professional to lead the welcoming of our guests at our new ly renovated Normal Marriott . This full-service hotel offers 228 guest rooms and over 24,000 square feet of event space, serving as a key venue for meetings, conferences, and social events in the Bloomington-Normal community. Ideally located near Illinois State University and Uptown Normal’s shops, dining, and cultural attractions, the Normal Marriott offers a prime opportunity to make an impact at a top-performing property.

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service ,Perseverance, Inclusion,Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

__________________________________________________

Primary Purpose:

The primary purpose of the Front Office Manager is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand and Atrium specific) are being followed.

Work Performed:

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy