Front Office Manager

Legacy Ventures Hospitality; Madison (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

Fairfield Inn Madison South is seeking an energetic Front Office Manager to oversee daily front desk operations and help drive guest satisfaction.

You will lead and develop the front office team while ensuring brand standards are met and guest concerns are resolved, delivering exceptional hospitality experiences at a busy hotel in Madison.

Responsibilities

• Lead, train, coach, and develop front office team members
• Manage front desk operations while ensuring brand standards are met
• Resolve guest concerns and drive customer satisfaction

Job description

Are you a hospitality professional who thrives on delivering exceptional guest experiences and leading high-performing teams? Fairfield Inn Madison South is seeking an energetic, service-focused Front Office Manager to oversee daily front desk operations and help drive guest satisfaction.

Key Responsibilities:

• Lead, train, coach, and develop front office team members
• Manage front desk operations while ensuring brand standards are being met
• Resolve guest concerns and drive customer satisfaction