Front Office Manager

Career Group; Cambria (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance with company match

Dental and vision plans (optional)

PTO and Paid Volunteer Time

401(k) retirement plan

Travel perks

Job summary

Career Group presents an opportunity with a boutique luxury hotel on California's Central Coast seeking a Front Office Manager/General Manager to oversee daily operations and guest services. The role drives service excellence, oversees departments, and collaborates with the leadership team to achieve strategic goals.

Ideal candidates bring 5+ years in hotel management, 2+ years in a managerial role, and English/Spanish bilingual skills.

Qualifications

• Minimum of 2 years in a managerial or leadership role within a 3-5 star or boutique hotel.
• 5+ years in hotel management (required).
• Bilingual in English and Spanish preferred.

Responsibilities

• Manage and coordinate all hotel departments, ensuring alignment with our objectives
• Develop and oversee guest service initiatives to provide outstanding guest experiences
• Recruit, train, and supervise hotel staff members
• Monitor financial performance, including budgeting and achieving financial goals
• Ensure proper inventory management and uphold high standards for guest rooms

Skills

Leadership

Guest service

Budgeting

Staff training

Job description

Our client, a boutique luxury hotel in the idyllic Central Coast of California is seeking a Front Office Manager/General Manager to join their tight-knit team!

Front Office Manager/General Manager

Salary Range: $75,000 - $85,000 + performance-based bonus

Benefits: Health insurance with company match, plus optional dental and vision plans. PTO and Paid Volunteer Time, 401(k) retirement plan, and travel perks!

Job Description: Front Office Manager/General Manager

The General Manager will oversee all daily operations, aligning with the owner's goals while delivering exceptional guest services and fostering top-tier team performance. This role will involve collaborating closely with CTH's leadership team, which is based in Santa Monica, for guidance and support.

Responsibilities

• Manage and coordinate all hotel departments, ensuring alignment with our objectives
• Develop and oversee guest service initiatives to provide outstanding guest experiences
• Recruit, train, and supervise hotel staff members
• Monitor financial performance, including budgeting and achieving financial goals
• Ensure proper inventory management and uphold high standards for guest rooms

Preferred Qualifications

• Minimum of 2 years in a managerial or leadership role within a 3-5 star or boutique hotel
• Proven leadership ability with an entrepreneurial approach
• Bilingual in English and Spanish (preferred)
• Strong, verifiable professional references
• At least 5+ years in hotel management (required)
• A minimum of 5+ years working in boutique or luxury hotel settings (required)

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