Front Office Manager

NextGenEnergyJobs; Arlington, Northern (VA, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Redhorse Corporation in Arlington, VA is seeking an experienced operations administrator to lead front office reconstitution, align processes with headquarters governance, and coordinate staff actions across offices.

The role focuses on organizing files, establishing consistent workflows, pruning records, and drafting training materials to enable smooth transitions and sustained administrative excellence in a federal environment.

Qualifications

• Experience supporting a military, DoD, or federal headquarters office transition.
• Experience coordinating project handoffs or mid-lifecycle work.
• Experience supporting office modernization, workflow standardization, or administrative governance initiatives.
• Familiarity with DoD365, SharePoint Online, Microsoft Teams, or enterprise collaboration tools used for staff coordination and information management.

Responsibilities

• Lead reconstitution of front office docs, schedules, trackers, and workflows for continuity.
• Align front office processes with HQ governance to ensure consistency and visibility.
• Coordinate staff actions, track suspenses, and synchronize deliverables across offices.
• Organize files, repositories, and metadata to improve searchability, continuity, and usability.
• Prune obsolete content and strengthen records management before transitions or restructuring.
• Draft clear instructions, status updates, process guides, and training materials for improved workflows.
• Apply basic familiarity with productivity tools to draft communications and summarize meetings.

Job description

Now is a great time to join Redhorse Corporation.

Key Responsibilities

• Front Office Operations and Process Reconstitution: Lead the review, assessment, and reconstitution of front office documentation, schedules, trackers, and administrative workflows left incomplete, dispersed, or inconsistently maintained. Establish a clear baseline for recurring office functions and develop a practical path forward for sustained execution and continuity.
• Headquarters Alignment and Governance Support: Align front office processes and administrative practices with higher headquarters frameworks, established governance expectations, and office procedures. Ensure internal workflows support consistency, accountability, and visibility across the organization.
• Staff Coordination and Action Management: Serve as the bridge between leadership direction and day-to-day staff execution. Coordinate actions across subordinate offices, track suspenses and follow-ups, facilitate communication among stakeholders, and help synchronize recurring deliverables, meeting outputs, and office priorities.
• Information Organization and Administrative Structuring: Organize office files, shared repositories, reference materials, and document structures to improve searchability, retrieval, continuity, and usability. Help establish logical folder structures, naming conventions, and basic metadata practices that support efficient staff operations and reduce information fragmentation.
• Records Coordination and Content Pruning: Partner with staff elements to identify active materials, historical records, and redundant, obsolete, or trivial content. Support the application of basic federal records management concepts to improve compliance, reduce clutter, and strengthen the organization of front office holdings prior to transition, archival, or restructuring efforts.
• Change Management and Staff Enablement: Guide personnel through updated processes with empathy, patience, and a collaborative approach. Draft clear instructions, status updates, process guides, and training support materials that help teams understand expectations and adopt improved workflows with minimal disruption.
• Productivity Tool Utilization: Apply basic familiarity with generative AI and other productivity tools to draft communications, summarize meetings, organize training content, and support efficient front office operations in accordance with approved practices.

Requirements

• Prior experience supporting a military, DoW, or federal headquarters office transition.
• Experience coordinating project handoffs or assuming responsibility for work mid-lifecycle.
• Experience supporting office modernization, workflow standardization, or administrative governance initiatives.
• Familiarity with DoD365, SharePoint Online, Microsoft Teams, or enterprise collaboration tools used for staff coordination and information management.