Executive Front Office & Coordination Lead

Redhorse Corporation; Virginia (MN); On-site; USD 140,000 - 170,000; Full time

Job summary

Redhorse Corporation is seeking a dedicated Front Office Manager to support the Chief Digital and Artificial Intelligence Office (CDAO) executive operations, staff coordination, and organizational effectiveness across the front office.

In this role, you will reconstitute and manage key office processes, align internal workflows with higher headquarters guidance, and improve day-to-day coordination across subordinate offices and staff, using strong communication and change-management skills.

Qualifications

• Bachelor’s degree and 8+ years of related experience.
• Demonstrated experience in front office management, executive support, staff coordination, or administrative operations.
• Strong organizational skills and ability to manage multiple actions, deadlines, and competing priorities in a high-visibility environment.
• Strong interpersonal and communication skills, including the ability to listen to concerns, coordinate across teams, and guide personnel through process changes.
• Basic knowledge of or familiarity with federal records management concepts, including the distinction between temporary records, permanent records, and non-record materials.
• Basic familiarity with generative AI productivity tools such as ChatGPT, Microsoft Copilot, or similar tools to support administrative and organizational tasks.
• Ability to operate effectively as a coordinating "bridge" between leadership priorities and user or staff needs rather than as a deep technical specialist.

Responsibilities

• Front Office Operations and Process Reconstitution: Lead the review, assessment, and reconstitution of front office documentation, schedules, trackers, and administrative workflows left incomplete, dispersed, or inconsistently maintained.
• Headquarters Alignment and Governance Support: Align front office processes and administrative practices with higher headquarters frameworks, established governance expectations, and office procedures.
• Staff Coordination and Action Management: Serve as the bridge between leadership direction and day-to-day staff execution. Coordinate actions across subordinate offices, track suspenses and follow-ups, facilitate communication among stakeholders, and help synchronize recurring deliverables, meeting outputs, and office priorities.
• Information Organization and Administrative Structuring: Organize office files, shared repositories, reference materials, and document structures to improve searchability, retrieval, continuity, and usability.
• Records Coordination and Content Pruning: Identify active materials, historical records, and redundant content; support basic federal records management concepts to improve compliance and reduce clutter.
• Change Management and Staff Enablement: Draft clear instructions, status updates, process guides, and training support materials to help teams adopt improved workflows with minimal disruption.
• Productivity Tool Utilization: Apply basic familiarity with generative AI and other productivity tools to draft communications, summarize meetings, organize training content, and support efficient front office operations.

Skills

Front Office Management

Executive Support

Staff Coordination

Administrative Operations

Organizational Skills

Communication Skills

Bridge-building

Education

Bachelor’s degree

Tools

ChatGPT

Microsoft Copilot

Job description

Redhorse Corporation is seeking a dedicated Front Office Manager to support the Chief Digital and Artificial Intelligence Office (CDAO) executive operations, staff coordination, and organizational effectiveness across the front office.

In this role, you will reconstitute and manage key office processes, align internal workflows with higher headquarters guidance, and improve day-to-day coordination across subordinate offices and staff, using strong communication and change-management skills.