Front Office Legal Assistant

Kitay Law Offices; Allentown (Lehigh County); On-site; USD 42,000 - 62,000; Full time

Job summary

Kitay Law Offices in Allentown, PA seeks a bilingual Front Office Legal Assistant to be the first point of contact for clients, prospective clients, and visitors while providing administrative and legal support to our attorneys and paralegals.

The role blends front desk duties with legal admin work; you will be highly organized, detail oriented, compassionate, and able to manage multiple priorities while delivering an outstanding client experience.

Qualifications

• Bilingual in Spanish and English (verbal and written).
• High school diploma or equivalent.
• Prior experience working in an office environment.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and general office technology.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet clients professionally and empathetically.
• Answer, screen, and route calls.
• Manage walk-in inquiries and guest check-ins.
• Coordinate conference room scheduling and prep.
• Process mail and deliveries.
• Maintain reception and common areas.
• Provide legal admin support to attorneys and paralegals.
• Maintain and organize client files.
• Draft routine correspondence and documents.
• Schedule client meetings and court-related appointments.
• Track deadlines and calendars.
• Document client communications in the case management system.
• Scan and organize legal documents.
• Assist with client intake and onboarding.
• Provide Spanish-English translation support.

Skills

Bilingual: Spanish & English

Customer service

Communication

Organization

Confidentiality

Multitasking

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Case management software

Job description

Join Kitay Law Offices - The Law Firm With a Heart

At Kitay Law Offices, we are committed to making a difference in the lives of our clients while fostering a supportive, team-oriented workplace. Our culture is built around three core values:

• 5-Star Client Experience
• Stronger Together
• Committed to Excellence

If you are passionate about helping people, enjoy working in a fast-paced environment, and thrive on delivering exceptional customer service, we want to hear from you.

Position Overview

We are seeking a bilingual Front Office Legal Assistant to serve as the first point of contact for clients, prospective clients, and visitors while providing administrative and legal support to our attorneys and paralegals.

This role is ideal for someone who enjoys balancing front desk responsibilities with legal administrative work. The successful candidate will be highly organized, detail-oriented, compassionate, and able to manage multiple priorities while creating an outstanding client experience.

What You'll Do

Front Office & Client Service

• Welcome clients and visitors with professionalism and empathy.
• Answer, screen, and route incoming calls.
• Manage walk-in inquiries and guest check-ins.
• Coordinate conference room scheduling and preparation.
• Process incoming and outgoing mail and deliveries.
• Maintain a professional reception and common area environment.
• Assist with general administrative office support.

Legal Administrative Support

• Support attorneys and paralegals with case-related administrative tasks.
• Maintain electronic and physical client files.
• Request, organize, and track records and supporting documentation.
• Draft routine correspondence and legal documents.
• Schedule client meetings, consultations, and court-related appointments.
• Track deadlines and maintain calendars.
• Document client communications within the case management system.
• Scan, upload, and organize legal documents.
• Assist with client intake and onboarding.
• Provide Spanish-English translation support for clients, calls, meetings, and documents.

Qualifications

Required

• Bilingual in Spanish and English (verbal and written).
• High school diploma or equivalent.
• Prior experience working in an office environment.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and general office technology.
• Ability to maintain confidentiality and professionalism.

Preferred

• Experience in a law firm or legal environment.
• Criminal Justice coursework or related educational background.
• Experience using legal or case management software.
• Additional education beyond a high school diploma.

What Makes You Successful

You will excel in this role if you are:

• Client-focused and service-oriented.
• Dependable and accountable.
• A strong communicator and team player.
• Organized and detail-driven.
• Comfortable adapting to changing priorities.
• Committed to providing compassionate support to clients and colleagues.

Benefits

Kitay Law Offices offers a competitive benefits package and opportunities to grow within a collaborative, mission-driven team dedicated to helping clients achieve the best possible outcomes.

Kitay Law Offices is an Equal Opportunity Employer.