Bilingual Front Desk and Legal Assistant | Client Focused

Kitay Law Offices; Allentown (Lehigh County); On-site; USD 42,000 - 62,000; Full time

Job summary

Kitay Law Offices in Allentown, PA seeks a bilingual Front Office Legal Assistant to be the first point of contact for clients, prospective clients, and visitors while providing administrative and legal support to our attorneys and paralegals.

The role blends front desk duties with legal admin work; you will be highly organized, detail oriented, compassionate, and able to manage multiple priorities while delivering an outstanding client experience.

Qualifications

• Bilingual in Spanish and English (verbal and written).
• High school diploma or equivalent.
• Prior experience working in an office environment.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and general office technology.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet clients professionally and empathetically.
• Answer, screen, and route calls.
• Manage walk-in inquiries and guest check-ins.
• Coordinate conference room scheduling and prep.
• Process mail and deliveries.
• Maintain reception and common areas.
• Provide legal admin support to attorneys and paralegals.
• Maintain and organize client files.
• Draft routine correspondence and documents.
• Schedule client meetings and court-related appointments.
• Track deadlines and calendars.
• Document client communications in the case management system.
• Scan and organize legal documents.
• Assist with client intake and onboarding.
• Provide Spanish-English translation support.

Skills

Bilingual: Spanish & English

Customer service

Communication

Organization

Confidentiality

Multitasking

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Case management software

Job description

Kitay Law Offices in Allentown, PA seeks a bilingual Front Office Legal Assistant to be the first point of contact for clients, prospective clients, and visitors while providing administrative and legal support to our attorneys and paralegals.

The role blends front desk duties with legal admin work; you will be highly organized, detail oriented, compassionate, and able to manage multiple priorities while delivering an outstanding client experience.