Front Office Leader: Guest Experience & Team Coach

Peachtree Group Hospitality Management; Glendale (CA); On-site; USD 70,304 - 70,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management seeks an energetic Front Office Manager at the Hyatt Place Glendale, CA. This leader will drive exceptional guest experiences, supervising the front desk team and maintaining high hospitality standards.

The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a passion for fostering a positive work environment. Join us to ensure guests feel valued and cared for during their stay.

Qualifications

• Strong understanding of hospitality and guest services.
• Proven leadership skills in managing a team effectively.
• Ability to resolve conflicts and manage emergencies.

Responsibilities

• Lead the front desk team, ensuring exceptional guest experiences.
• Coach team members on hospitality standards and personalized service.
• Collaborate with management to enhance guest satisfaction.

Skills

Guest experience

Team leadership

Communication

Problem-solving

Job description

Peachtree Group Hospitality Management seeks an energetic Front Office Manager at the Hyatt Place Glendale, CA. This leader will drive exceptional guest experiences, supervising the front desk team and maintaining high hospitality standards.

The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a passion for fostering a positive work environment. Join us to ensure guests feel valued and cared for during their stay.