Front Office Lead — OBGYN Patient Scheduling & Care

UNLV Medicine; Las Vegas (NV); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

PTO days

401K plan

Medical benefits

Job summary

UNLV Health is seeking a Full-Time Front Office Lead in Las Vegas, NV. The role involves leading the daily front office workflow, scheduling appointments, greeting patients, and handling calls while verifying insurance eligibility and supporting general office duties.

Candidates should have at least three years in healthcare, strong communication skills, and familiarity with EMR systems. The position offers standard benefits and a Monday–Friday schedule.

Qualifications

• Knowledge of electronic medical record system preferred.
• A minimum of three years experience in healthcare performing like duties is required.
• Ability to problem solve.
• Excellent interpersonal communication ability.
• Ability to communicate professionally with the public.
• Knowledge of insurance programs.
• Math skills to manage cash, change, checks and credit card transactions.
• Knowledge of operating various types of office machinery and software (e.g., Word, Excel).
• Knowledge of insurance verification software.
• Ability to maintain confidentiality and follow PHI HIPAA regulations.
• Knowledge of medical office scheduling.
• Knowledge of medical office terminology.
• Ability to work under fast paced and stressful conditions.
• Ability to work with frequent interruptions.

Responsibilities

• Lead the daily front office workflow.
• Schedule patient appointments.
• Greet patients and visitors.
• Answer and direct phone calls.
• Check patients in and out.
• Verify insurance eligibility.
• Assist in general office duties.

Skills

EMR knowledge

Interpersonal communication

Problem solving

Professional communication

HIPAA knowledge

Medical terminology

Scheduling knowledge

Insurance verification software

Cash handling

Microsoft Word

Microsoft Excel

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Billing software

Phone system

Job description

UNLV Health is seeking a Full-Time Front Office Lead in Las Vegas, NV. The role involves leading the daily front office workflow, scheduling appointments, greeting patients, and handling calls while verifying insurance eligibility and supporting general office duties.

Candidates should have at least three years in healthcare, strong communication skills, and familiarity with EMR systems. The position offers standard benefits and a Monday–Friday schedule.