Front Office Lead — Medical Practice Operations

Marin General Hospital; Petaluma (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

MarinHealth Medical Network in Petaluma is seeking a Front Office Lead for a multi-specialty hub. The role leads the Front Office Coordinator team, partners with the Practice Leader and clinical staff, and ensures efficient patient flow within a busy practice.

The ideal candidate has at least 1 year of lead experience in a medical office, proficiency in Allscripts and GPMS, strong Microsoft Office skills, and excellent customer service and communication abilities.

Qualifications

• High school diploma or GED required.
• 1 year minimum lead experience in a medical office.
• Experience with electronic medical records; Allscripts and GPMS a plus.
• Experience in surgery scheduling.
• Outstanding Microsoft Office skills.
• Demonstrated leadership, punctuality, reliability and professionalism.
• Knowledge of medical terminology.
• Demonstrated tactful and professional communication.

Responsibilities

• Oversee direct day-to-day front office operations.
• Train and mentor Front Office Coordinators.
• Collaborate with Practice Leader and Medical staff to improve front office functions.
• Assist in interviewing and onboarding new staff.
• Manage scheduling and staff huddles; coordinate communications between front and back practice.

Skills

Leadership

Customer service

Communication

Multi-tasking

Punctuality

Education

High school diploma or GED

Tools

Allscripts

GPMS

Microsoft Office

Job description

MarinHealth Medical Network in Petaluma is seeking a Front Office Lead for a multi-specialty hub. The role leads the Front Office Coordinator team, partners with the Practice Leader and clinical staff, and ensures efficient patient flow within a busy practice.

The ideal candidate has at least 1 year of lead experience in a medical office, proficiency in Allscripts and GPMS, strong Microsoft Office skills, and excellent customer service and communication abilities.