Front Office Lead - Medical Office Leadership

Marinhealth; Sausalito (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

MarinHealth is seeking a Front Office Lead to join the practice leadership team at our Greenbrae-based campus. You will coordinate with the Lead Medical Assistant, Specialty Services Lead, and Practice Leader to guide the Front Office Coordination (FOC) team and ensure efficient patient flow and service quality.

You will also help the Practice Leader implement new procedures, support billing and authorization processes, and improve communications between front and back-office staff in a

Qualifications

• High school diploma or GED certificate required.
• A minimum of 1 year of lead experience in a medical office.
• Experience with electronic medical records (Allscripts) and GPMS software is a plus.
• Experience in surgery scheduling.
• Outstanding Microsoft Office skills.
• Demonstrated leadership skills.
• Demonstrated punctuality, reliability and professionalism.
• Demonstrated exceptional customer service skills.
• Ability to multi-task.
• Knowledge of medical terminology.
• Demonstrated expertise in tactful and professional communication.

Responsibilities

• Lead the Front Office Team with day-to-day oversight.
• Train and supervise Front Office Coordinators.
• Coordinate front and back practice communications to improve service.
• Develop and manage the Front Office schedule.
• Assist Practice Leader in policy development and best practices.
• Assist with billing concerns and collections.
• Learn and support the authorization process for the practice.
• Run weekly staff huddle and manage agendas.
• Support practice management with forms, processes, and IT issues.

Skills

Leadership

Customer service

Multi-tasking

Communication

Microsoft Office

Education

High school diploma or GED

Tools

Allscripts

GPMS

Microsoft Office

Job description

MarinHealth is seeking a Front Office Lead to join the practice leadership team at our Greenbrae-based campus. You will coordinate with the Lead Medical Assistant, Specialty Services Lead, and Practice Leader to guide the Front Office Coordination (FOC) team and ensure efficient patient flow and service quality.

You will also help the Practice Leader implement new procedures, support billing and authorization processes, and improve communications between front and back-office staff in a