Front Office Lead

Cook Children's; Mansfield, Northern (TX, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Cook Children’s in Mansfield, TX seeks a Front Office Lead to coordinate daily front desk operations at the Mansfield Multi-speciality Clinic and Urgent Care Center. You will supervise medical receptionists, oversee patient registration, scheduling, billing, and phone coverage to ensure smooth patient flow.

You will advocate compassionate, professional service and maintain clear communication across the team, supporting the management staff in delivering efficient, accurate administrative

Qualifications

• High School Diploma or equivalent required.
• 2 years of medical office experience required.
• Knowledge of medical billing, patient registration, and insurance verification processes.
• Proficient in EMR and practice management systems.
• Progressive operational experience, collections and insurance verification experience preferred.

Responsibilities

• Front Office Lead serves as primary coordinator and point of contact for daily front office operations within the clinic.
• Oversee activities of front office medical receptionists related to patient registration, scheduling, billing, and phone coverage.
• Ensure compassionate, professional, and efficient service to patients and families while maintaining effective workflow and communication across the team.

Skills

Medical office experience

EMR proficiency

Insurance verification

Billing knowledge

Patient registration

Education

High School Diploma or equivalent

Tools

EMR systems

Practice management systems

Job description

## Front Office LeadApply: Mansfield, TX: Full time: Posted Yesterday: JR-119190**Location:**Mansfield Multi-speciality Clinic and Urgent Care Center**Department:**Mansfield Facility**Shift:**Varying Shifts (United States of America)**Standard Weekly Hours:**40**Summary:**The Front Office Lead serves as the primary coordinator and point of contact for daily front office operations within the clinic. This position supports the management team by overseeing the activities of front office medical receptionists related to patient registration, scheduling, billing, and phone coverage. The Front Office Lead ensures the delivery of compassionate, professional, and efficient service to patients and families while maintaining effective workflow and communication across the team.Education & Experience:* High School Diploma or equivalent required* **2 years of medical office experience required*** Knowledge of medical billing, patient registration, and insurance verification processes* Proficient in electronic medical record (EMR) and practice management systems.* Progressive operational experience, collections and insurance verification experience preferred.Hours (Clinic Hours)* **Monday to Friday:** 7:00am to 10:00pm* **Saturday & Sunday:** 10:30am to 10:00pm