Front Office Coordinator

Sturdy Memorial Hospital; Plainville (MA); On-site; USD 27,000 - 41,000; Full time

Job summary

Sturdy Memorial Hospital in Plainville, MA is seeking a Front Office Coordinator to ensure accurate patient registration, scheduling, and insurance verification in a high-volume EMR environment. You will register patients, check them in/out, and obtain referrals while handling calls and coordinating referrals.

The role requires strong communication, organizational skills, and familiarity with Meditech scheduling and order entry.

Qualifications

• Knowledge of third party insurer and HMO primary care guidelines.
• Familiarity with Meditech scheduling and order entry systems.
• Excellent oral and written communication skills required.
• Previous medical office work experience in a high volume EMR environment.
• Departmental training on medical software and HR/payroll processes.
• Strong English language skills and interpersonal communication.
• Computer literacy and strong organizational abilities.
• Medical terminology knowledge.

Responsibilities

• Check patients in and out and answer the telephone.
• Schedule patients and obtain referrals and incoming referrals.
• Register patients and verify insurance information.
• Enter and abstract charges into the computer daily.
• Coordinate staff scheduling to meet volume and workflow.

Skills

Third party insurer guidelines

English proficiency

Medical terminology

Communication skills

Interpersonal skills

Medical office experience

Office software literacy

Administrative organization

Attention to detail

Verbal/written English

Education

High school diploma or equivalent

Associate degree in business

Tools

Meditech scheduling

Electronic medical record (EMR) environment

Job description

## Front Office CoordinatorApplylocations: Plainville, MAtime type: Full timeposted on: Posted Todayjob requisition id: R9182Scheduled Weekly Hours: 40-Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: checking patients in and out, answering the telephone, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, entering and abstracting charges into the computer.**Required** **Skills/Qualifications/Training/Experience:*** Knowledge of third party insurer and HMO primary care guidelines* Familiarity with Meditech scheduling and order entry systems* Excellent oral and written communication skills required* Previous medical office work experience in a high volume electronic medical record environment* Departmental specialized training on medical software and electronic equipment, etc.* SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.* Command of verbal and written English* Positive interpersonal communication skills* Computer literate* Strong organizational skills* Medical terminology**Preferred** **Skills/Qualifications/Training/Experience:*** Previous supervisor experience**Educational Requirements:*** High school graduate or equivalent required* Associates degree in business preferred**License/Certification:*** N/A**Age Specific Criteria:** Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.**Ability to Meet Job Performance Expectations:** Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.-Salary Range: $19.85-$30.05