Front Office Intern | Seasonal

Omni Hotels & Resorts; Florida; On-site; USD 21,000 - 26,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking an energetic team member for a hands-on, summer-intern style role that rotates across multiple departments. You will engage with guests, learn operations, and develop a versatile skill set within a dynamic hospitality environment.

The position emphasizes friendly service, adaptability, and teamwork, with training opportunities and a focus on delivering exceptional guest experiences during the busy season.

Qualifications

• Strong written and verbal communication skills.
• Prior customer service experience is preferred.
• Willingness to learn across multiple departments.

Responsibilities

• Rotate through front office, housekeeping, food and beverage, and events
• Attend to and anticipate guest needs
• Demonstrate teamwork and flexibility in scheduling
• Maintain a clean and safe work environment
• Participate in Omni Care Internship and enrichment seminars

Skills

Communication

Customer service

Adaptability

Willingness to learn

Teamwork

Job description

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

Hands on training opportunity for someone to learn various aspects of the hotel business. This position is a \"utility player\" who will rotate throughout various departments and positions based upon business need.

Responsibilities

• Flexible in working various entry level service positions within the property.


• Position will rotate between front office, housekeeping, food, and beverage outlets/events, pool/recreation. Additional departments/roles may be added based on business needs.


• Attend to and anticipate guest's needs.


• Demonstrate adaptability and flexibility in scheduling.


• Demonstrate excellent teamwork.


• Attend Omni Care Internship training and enrichment seminars through the summer season.


• Maintain a clean and safe work environment.


• Perform any other duties as assigned by the Operations Leader.

Qualifications

• Strong communication skills - both written and verbal required


• Strong customer service skills


• Previous experience in a customer service position preferred


• Willingness to learn and take on different projects


• Ability to adapt to changing environments


• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.