Spa Attendant | Part Time

Omni Hotels & Resorts; Florida; On-site; USD 20,000 - 32,000; Full time

Job summary

Omni Amelia Island Resort & Spa in Florida is seeking a friendly Spa Attendant to deliver high-quality service in the Spa Issuance, locker, facility, and Lounge areas. You will welcome guests, assist with check-in, and help them enjoy the locker rooms and spa facilities.

Responsibilities include maintaining cleanliness and organization, providing guest information, and supporting reception tasks. A positive, guest-focused attitude and ability to work flexible hours are essential for success.

Qualifications

• Food Handlers and TIPS certifications required.
• Able to stand for entire shift and lift up to 50 lbs.
• Strong verbal and written English communication.

Responsibilities

• Welcome, check-in and familiarize guests with locker room and facilities.
• Provide information about Spa and Resort operations to guests.
• Maintain highest standards of cleanliness and organization in locker rooms, lounges and pools.
• Cross-train in some reception desk duties and spa software basics.
• Offer personal attention to ensure a pleasant guest visit.
• Respond effectively to emergencies and maintain a safe environment.
• Attend required trainings and perform other duties as assigned.

Skills

Customer service

Multi-tasking

Attention to detail

Organizational skills

Job description

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

The Spa Attendant ensures a high standard of service and hospitality in the Spa Issuance, locker, facility, and Lounge areas to maximize guest and member satisfaction.

Responsibilities

• To welcome, check-in and familiarize all guests and members with the locker room and facilities.
• To be a source of information for guests with regards to Spa and Resort operations.
• To maintain to highest standards of cleanliness, neatness and organization; the entire locker room areas, including but not limited to showers, vanity area, lockers, toilets, sinks, counter tops, mirrors, floors, the lounges, including refreshment tables(s); in order to ensure personal service in a hygienic and immaculate environment.
• To maintain to highest standards of cleanliness, neatness and organization; the indoor pool, changing rooms and fitness studio as stated above for the Spa locker room areas.
• To be cross-trained in some of the reception desk duties such as conduction tours, understanding the spa software, etc.
• To provide personal attention and ensure a pleasant visit for each guest.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications

• Ability to stand for the entire scheduled shift.
• Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Food Handlers & TIPS Certifications required.
• ENVIRONMENT & PHYSICAL REQUIREMENTS:
  • Interior of the hotel and spa with exposure to extreme temperature.
  • The ability to stand/walk for extended periods of time.
  • The ability to bend, reach and lift to 50lbs and push/pull/carry up to 100lbs.
  • Exposure to hazardous cleaning chemicals.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.