Front Office Intern, J1

1 Hotels; Hanalei (HI); On-site; USD 60,000 - 66,000; Full time

Job summary

1 Hotels Hanalei Bay is seeking a Front Office Intern for a full-time role. You will greet guests, assist with check-in and check-out, and help deliver outstanding service in a welcoming environment on the beautiful Hawaiian coast.

Ideal candidates have at least 1 year in hotel-related work, possess strong communication skills, and are capable of thriving in a 24-hour operation. Training and growth opportunities come from a mission-driven company focused on guest experience and sustainability.

Qualifications

• Minimum 1 year of similar work experience in hotel operations.
• Strong guest service and communication skills.
• Willing to work in a 24-hour operation.

Responsibilities

• Greet guests on arrival and departure and assist with check-in/check-out.
• Assist guests with inquiries and provide information about local area.
• Coordinate with hotel departments to ensure a smooth guest experience.

Skills

Front desk experience

Guest service

Communication skills

Team player

Multi-tasking

Job description

## Front Office Intern, J1Apply: 1 Hotel Hanalei Bay: Full time: Posted 2 Days Ago: JR105672Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.$29.00 per hourStarwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.