Front Office- Insurance Coordinator (Bilingual)

Cdpcareers; Nacogdoches (TX); Vor Ort; USD 31.000 - 33.000; Vollzeit

Benefits dieser Stelle

401(k)

Health (PPO/HSA) / Vision / Dental

Disability insurance (STD/LTD)

Life Insurance

Zusammenfassung

Apex Dental Nacogdoches is seeking an Insurance Coordinator to verify patient insurance, collect documentation, and support the front desk and clinical teams. This full-time role emphasizes patient experience and accurate record-keeping.

The position requires administrative experience, basic insurance knowledge, and strong communication. Join a team-focused practice in Nacogdoches, with standard weekday hours and competitive benefits.

Qualifikationen

• Administrative experience is required.
• Experience working with insurance is preferred.
• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service is a plus.

Aufgaben

• Greet patients upon arrival.
• Collect paperwork and insurance information and scan documents.
• Update patient status in the system per guidelines.
• Answer routine questions on insurance, appointments, and policies.
• Verify insurance and frequencies as needed.
• Review schedule to confirm timely appointments.

Kenntnisse

Administrative experience

Insurance experience

Customer service

Multitasking

Dependability

Team player

Ausbildung

High School diploma

Tools

Office software

Jobbeschreibung

Insurance Coordinator

Reports to: Practice Manager
Key Partnership: Clinical, Billing, and Operations
Department: Operations
Salary: $15-16/hr (based on experience on admin field)
Classification: Non-Exempt
Status: Full Time

About this role: Community Dental Partners is looking for someone who loves being around people. The Insurance Coordinator is someone that has the opportunity to bring a smile to the patient(s), to be able to give them a wonderful patient experience. The Insurance Coordiantor is primarily responsible for insurance verification. The Insurance Coordinator is able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!

Job Responsibilities

• Greet patients upon arrival
• Collect paperwork and insurance information directly from patients and scan all documents.
• Change and update patient status in the computer according to established guidelines.
• Handle routine questions over the phone concerning appointments, policies, insurance, and treatments. Update the notes in the system to reflect any changes made
• Verifying insurance and frequencies when needed.
• Review the schedule in advance to ensure appointments and patients are due before confirming them.
• Confirm patients following the established confirmation protocol. Can reappoint examination appointments, refers other appointments to the proper person for reappointment if necessary
• Clean/maintain front office area/lobby
• Collect fees per patient’s insurance or visit.
• In this role, you will help the office manager create claims.
• Perform other duties as assigned

Basic Qualifications

• Administrative experience is required
• Experience working with insurance is preferred
• Dental Experience is not required but experience in another administrative or insurance-related setting is acceptable.
• Education: High School graduate or equivalent
• Written and verbal communication skills
• Customer service is a plus
• Multitasking and prioritizing
• Dependability
• Team player

Key skills and abilities, Characteristics of a good fit

• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to the dynamic business environment
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Strong demonstration of task completion and dedication to detail
• Team Player and great interpersonal skills
• Prompt and timely with work schedule
• Amazing customer service skills, great at building relationships with new people
• Knowledge of computer software applications
• Organizing and prioritizing workloads
• Effective oral and written communication skills
• Great at building relationships with new people
• Great interpersonal skills

Benefits

• 401(k)
• Health (PPO/HSA), Vision, Dental,
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

Schedule and Location

Monday-Friday
Apex Dental Nacogdoches

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affinity Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.