Front Office II (Seasonal)

Beacon Oral Specialists; Chicago (IL); On-site; USD 24,797,000 - 33,062,000; Full time

Job summary

Beacon Oral Specialists is seeking a Front Office II for a seasonal/temporary role at our Greenbrae, CA location. The position requires strong organizational and administrative abilities to support reception, scheduling, and patient services.

You will greet patients, manage registrations, verify insurance, handle inquiries by phone and email, and maintain confidential patient records while coordinating with the clinical team to ensure smooth operations and excellent patient experiences.

Qualifications

• High school diploma or equivalent is required.
• Proficiency in computer software applications is required.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and handle registration, verify insurance, and paperwork.
• Manage appointment scheduling and coordinate with surgeons and staff.
• Answer calls and emails with professional information about services and policies.
• Maintain and update patient records with confidentiality and accessibility.
• Assist with office coordination, supplies, mail, and vendor communications.
• Deliver a five-star patient experience from check-in to check-out.

Skills

Computer skills

Office software

Customer service

Communication

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Title: Front Office II (Seasonal/Temp)

Job Location: Mynsberge, Ruggles & Yang Oral, Maxillofacial and Dental Implant Surgery, Greenbrae, CA

Job Type:Seasonal/Temp

Your new career awaits you...

Job Description

We are an oral surgery office looking for aFront Office II professionalwith excellent organizational and administrative skills.

Responsibilities:

• Patient Reception:Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
• Scheduling:Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
• Telephone and Email Correspondence:Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
• Patient Records:Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
• Office Coordination:Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
• Patient Care and Satisfaction:Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
• Adherence to Policies and Procedures:Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.

Required Qualifications:

• High school diploma or equivalent is required.
• Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is required.
• Proficiency in computer software applications.
• Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
• Professional language and customer service mindset
• Effective written and verbal communication skills
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills
• Passionate about healthcare excellence.

Schedule:

Special Requirements:

• Working on-site is essential to the function of this position.
• Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
• This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.

Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.