Front Office III

Beacon Oral Specialists; Decatur (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists in Decatur, GA is seeking a Front Office III to manage patient check-in, insurance verification, and billing processes. The ideal candidate will have strong organizational and communication skills, with experience in dental/medical office settings.

On-site, full-time position with comprehensive benefits and a supportive team environment. Responsibilities include verifying benefits, preparing financial forms, and coordinating with surgical staff to ensure smooth daily

Qualifications

• 2+ years of experience in a dental/medical office preferred.
• Professional language and customer service mindset.
• Effective written and verbal communication skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.
• Passionate about healthcare excellence.

Responsibilities

• Check to be sure insurance was verified for all patients coming in.
• Obtain insurance breakdown for patients if not already completed.
• Greet patients after they complete their consultation.
• Utilize the insurance verification form to create out of pocket cost for patient.
• Present fees on the financial form and have the patient sign it.
• Double check demographics and insurance for accuracy
• Attach financial forms to the chart.
• Create contact notes regarding insurance and financial information.
• Make sure insurance is added to the account and create claims for billers.
• Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
• Process treatment plans and post charges for exam and imaging.
• Create predeterminations and prior authorizations.
• Submit any required documentation to the insurance company prior to patient coming in.

Skills

Customer service

Communication

Microsoft Office

Organization

Tools

Microsoft Office

Job description

Job Location

Atlanta Oral & Facial Surgery, Decatur, GA

Job Title

Front Office III

Job Type

Fulltime

Your new career awaits you...

Job Description

We are an oral surgeon office looking for a Front Office professional with excellent organizational and administrative skills. You will be responsible for welcoming patients, obtaining insurance benefits, and end-of-day paperwork and processes. We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. The front office receptionist should have a minimum of 2-years of experience in a Dental / Medical Office. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Responsibilities

• Check to be sure insurance was verified for all patients coming in.
• Obtain insurance breakdown for patients if not already completed.
• Greet patients after they complete their consultation.
• Utilize the insurance verification form to create out of pocket cost for patient.
• Present fees on the financial form and have the patient sign it.
• Double check demographics and insurance for accuracy
• Attach financial forms to the chart.
• Create contact notes regarding insurance and financial information.
• Make sure insurance is added to the account and create claims for billers.
• Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
• Process treatment plans and post charges for exam and imaging.
• Create predeterminations and prior authorizations.
• Submit any required documentation to the insurance company prior to patient coming in.

Requirements

• 2-years' experience in a dental / medical office preferred.
• Professional language and customer service mindset
• Effective written and verbal communication skills
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Professional language and customer service mindset
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills
• Passionate about healthcare excellence.

Schedule

• Monday – Friday, 8 hour shift
• Must be local and able to commute daily.

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Referral Program

Special Requirements

• Working on-site is essential to the function of this position.
• Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
• This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.

Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.