Front Office Host (Seasonal)

Park Hyatt; Carlsbad (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Complimentary Employee Meal

Complimentary Parking

Discounts at Hyatt properties

Medical, Dental, Vision Insurance

Paid holidays, vacation and sick leave

401K with Matching

Employee Stock Purchase Plan

Educational Reimbursement

Job summary

Park Hyatt Aviara Resort in Carlsbad, CA, seeks a Front Office Host (Seasonal) to welcome guests and manage check-in/check-out procedures with a focus on service excellence. The role involves presenting hotel services and promotions and handling guest inquiries with poise and accuracy.

The position offers an hourly wage of $24.50 and a strong benefits package. Open availability, including overnights, is required to ensure smooth guest experiences across our luxury resort.

Qualifications

• Previous experience in a luxury resort or hotel front desk is preferred.
• Must possess a professional presentation and courteous demeanor.
• Strong guest services skills and polished communication.
• Excellent interpersonal and problem‑solving abilities.
• Highly responsible and reliable with attention to detail.
• Ability to work under pressure in a fast paced environment.
• Open availability including overnight shifts.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office host.

Skills

Guest services

Professional presentation

Interpersonal skills

Problem solving

Reliability

Stamina for long hours

Overnight availability

Job description

Organization- Park Hyatt Aviara Resort

Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.

About The Role – Front Office Host (Seasonal)

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Wage Information

The hourly rate for this position is $24.50.

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary Employee Meal and Parking
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account
• Paid holidays, vacation and sick leave
• 401K with Matching
• Employee Stock Purchase Plan
• Educational Reimbursement
• And so much more!

Qualifications

• Previous experiences in a luxury resort preferred
• Must possess a professional presentation
• Outstanding guest services skills, sophisticated verbal & written communication skills
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to stand for long periods of time.
• Must have open availability including overnights.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran.