Front Office Host - Napa Valley Luxury Resort

Hyatt Hotels Corporation; Napa (CA); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid time off

12 free nights at Hyatt hotels

$1,000 annual wellness reimbursement

Job summary

Hyatt Hotels Corporation is seeking a Front Office Host at Alila Napa Valley. This full-time position involves welcoming guests and ensuring exceptional service. Ideal candidates have prior experience in a luxury hospitality environment.

The role includes assisting with check-in/check-out and providing concierge-level assistance. Competitive salary is offered along with benefits including health insurance and paid time off.

Qualifications

• One year previous experience in front desk or guest services in luxury hospitality preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures.
• Respond to guest inquiries and requests in person and over the phone.
• Share accurate information about resort amenities and services.
• Maintain a clean, organized, and inviting front desk area.
• Collaborate with other departments to ensure timely guest service.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Positive attitude

Job description

Hyatt Hotels Corporation is seeking a Front Office Host at Alila Napa Valley. This full-time position involves welcoming guests and ensuring exceptional service. Ideal candidates have prior experience in a luxury hospitality environment.

The role includes assisting with check-in/check-out and providing concierge-level assistance. Competitive salary is offered along with benefits including health insurance and paid time off.