Front Office Host - Elevate Guest Experiences

Park Hyatt Los Cabos at Cabo del Sol; Park City (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free room Nights

Medical, dental, and vision insurance

401K with company match

Free employee meal during shift

Generous paid time off

Employee stock purchase plan

Ski Pass

Excellent training and professional 개발

Job summary

Hyatt is seeking a Front Office Agent to welcome guests, handle the check-in process, and promote hotel services. You will interact with guests, manage inquiries, and ensure a seamless arrival experience.

The role requires professional communication, a courteous demeanor, and the ability to stand for long periods. Training and growth opportunities are available in a hospitality-driven environment.

Qualifications

• A strong customer-service orientation and the ability to engage guests professionally.
• Clear verbal and written communication skills for guest interactions and team coordination.
• Ability to stand, walk, and stay on your feet during long shifts.
• Proficiency with common computer systems used at the front desk and hotel operations.

Responsibilities

• Front Office Agents handle guest registration and communicate hotel services and promotions.
• Be the face of Hyatt, delivering a welcoming experience and assisting guests with inquiries and needs.
• Process forms of payment and respond to guest questions to support a smooth check-in experience.

Skills

Guest service mindset

Verbal communication

Written communication

General computer knowledge

Stand/walk ability

Physical endurance

Flexible schedule

Job description

Hyatt is seeking a Front Office Agent to welcome guests, handle the check-in process, and promote hotel services. You will interact with guests, manage inquiries, and ensure a seamless arrival experience.

The role requires professional communication, a courteous demeanor, and the ability to stand for long periods. Training and growth opportunities are available in a hospitality-driven environment.