Front Office & Guest Experience Coordinator

Gatekeeper Systems Inc.; California, Northern (MO, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off (PTO)

11 paid company holidays

Employee engagement events

Competitive compensation

Job summary

Gatekeeper Systems, Inc. is seeking a Front Office Assistant in Foothill Ranch, CA. You will be the first point of contact for visitors and vendors, manage the front desk, mail, deliveries, and office supplies, and support company events.

The role includes coordinating catering, liaising with building management, and ensuring a welcoming, professional environment. Competitive compensation and comprehensive benefits are offered as part of a growing, tech-focused team.

Qualifications

• Customer service orientation, friendly and helpful demeanor.
• Attention to detail in all tasks and communications.
• Strong time management and ability to meet deadlines.
• Problem solving and escalating when needed.
• Adaptability to changing priorities.
• Discretion with confidential information.
• Excellent verbal and written communication skills.
• Strong organizational abilities and multitasking.
• Professional appearance and demeanor.
• Ability to work independently and in a team.

Responsibilities

• Greet visitors and welcome clients and vendors, ensuring a positive first impression.
• Manage guest sign-in procedures.
• Answer the main office phone line and route calls appropriately.
• Receive and distribute mail; coordinate shipments and courier services.
• Accept deliveries and notify employees for pickup.
• Maintain a clean, organized reception area.
• Order, restock, and manage office supplies.
• Coordinate catering and food deliveries for meetings and events.
• Support office events and company gatherings.
• Liaise with building management and vendors on maintenance requests.
• Coordinate building access credentials and related tasks.
• Provide general administrative support, including filing and scanning.
• Offer backup support to the Executive Assistant as needed.

Skills

Customer service

Attention to detail

Time management

Problem solving

Adaptability

Discretion

Verbal communication

Written communication

Organizational skills

Professional appearance

Independent worker

Education

High school diploma

Associate degree

Office software proficiency

MS Office

Multi-line phones experience

Scheduling software

Tools

Microsoft Office

Multi-line phone systems

Scheduling software

Job description

Gatekeeper Systems, Inc. is seeking a Front Office Assistant in Foothill Ranch, CA. You will be the first point of contact for visitors and vendors, manage the front desk, mail, deliveries, and office supplies, and support company events.

The role includes coordinating catering, liaising with building management, and ensuring a welcoming, professional environment. Competitive compensation and comprehensive benefits are offered as part of a growing, tech-focused team.